BD Baji Privacy Policy

BD Baji is an online betting and gaming platform operating at bd-baji.org. BD Baji offers sports betting, casino games, live dealer tables, esports betting, and a loyalty rewards program to players in Bangladesh and other permitted jurisdictions. BD Baji is the data controller responsible for the personal information collected through its website and mobile app.

If you have any questions about how BD Baji handles your personal data, you can contact the BD Baji data team at any time by emailing [email protected]. BD Baji takes its responsibilities as a data controller seriously and is committed to handling all player data with care, transparency, and respect.

BD Baji collects personal data in three main ways: information you provide directly when registering or using the platform, information generated automatically when you use BD Baji's services, and information received from third-party service providers such as payment processors and identity verification services.

BD Baji does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations. Where sensitive data is collected for responsible gaming purposes — for example, if you disclose a gambling problem — it is handled with the highest level of care and is never used for marketing.

BD Baji uses the personal data it collects for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purpose for which it was originally collected. The main purposes for which BD Baji processes personal data are:

• Account management — to create and maintain your BD Baji account, verify your identity, and manage your login credentials.
• Transaction processing — to process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate financial records.
• Service delivery — to provide access to sports betting, casino games, live dealer tables, esports markets, and the BD Baji loyalty program.
• Customer support — to respond to your queries, complaints, and requests via live chat and email.
• Legal compliance — to meet BD Baji's obligations under anti-money laundering (AML) regulations, know-your-customer (KYC) requirements, and gaming licence conditions.
• Fraud prevention — to detect and prevent fraudulent activity, bonus abuse, and unauthorised account access.
• Responsible gaming — to monitor betting patterns and identify players who may be at risk of problem gambling, and to apply limits or restrictions where necessary.
• Platform improvement — to analyse usage data and improve the BD Baji website, app, and product offering.
• Marketing — to send promotional offers and updates to players who have opted in to receive marketing communications.

BD Baji processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

• Contract performance — processing is necessary to fulfil BD Baji's contractual obligations to you, including operating your account and processing transactions.
• Legal obligation — processing is required to comply with applicable laws and regulations, including AML and KYC requirements.
• Legitimate interests — processing is necessary for BD Baji's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights.
• Consent — for marketing communications and non-essential cookies, BD Baji relies on your explicit consent. You can withdraw this consent at any time.

BD Baji does not sell your personal data to any third party. BD Baji may share your data with carefully selected third parties only where it is necessary to deliver our services or comply with legal requirements. The categories of third parties with whom BD Baji may share data are:

• Payment processors — bKash, Nagad, and Rocket receive the financial data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by strict data security standards.
• Identity verification providers — BD Baji uses third-party KYC services to verify player identities as required by our licence conditions. These providers receive only the data necessary for verification purposes.
• Game providers — casino and live dealer game studios may receive limited technical data (such as session tokens) to deliver their games within the BD Baji platform. Game providers do not receive your full personal profile.
• Regulatory authorities — BD Baji may be required to share player data with gaming regulators, financial intelligence units, or law enforcement agencies in response to lawful requests or as required by our licence conditions.
• IT and security providers — BD Baji uses trusted technology partners for hosting, security monitoring, and platform maintenance. These partners access data only as necessary to perform their contracted services and are bound by strict confidentiality obligations.

BD Baji uses cookies and similar tracking technologies on its website and app to improve your experience, keep you logged in, and understand how players use the platform. Cookies are small text files stored on your device when you visit bd-baji.org.

BD Baji uses the following types of cookies:

• Essential cookies — required for the BD Baji website to function correctly. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies — remember your preferences such as language settings and display options to personalise your BD Baji experience.
• Analytics cookies — help BD Baji understand how players navigate the site, which pages are most popular, and where technical issues occur. This data is used in aggregate and does not identify individual players.
• Marketing cookies — used only with your consent to track the effectiveness of BD Baji's promotional campaigns. These cookies do not share your data with external advertisers.

You can manage your cookie preferences at any time through your browser settings. Disabling non-essential cookies will not prevent you from using BD Baji, but some features may not work as smoothly.

BD Baji retains personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

• Account data — retained for the duration of your account and for a minimum of 5 years after account closure, as required by AML regulations.
• Transaction records — retained for a minimum of 5 years from the date of the transaction.
• KYC documents — retained for a minimum of 5 years after the end of the business relationship.
• Support communications — retained for 2 years from the date of the last communication.
• Marketing data — retained until you withdraw your consent or for a maximum of 3 years from your last interaction with BD Baji marketing, whichever comes first.
• Technical and usage data — retained for up to 12 months for analytics purposes, after which it is anonymised or deleted.

BD Baji respects your rights over your personal data. Depending on your location and the applicable law, you may have some or all of the following rights:

• Right of access — you can request a copy of the personal data BD Baji holds about you.
• Right to rectification — you can ask BD Baji to correct any inaccurate or incomplete personal data.
• Right to erasure — you can request that BD Baji delete your personal data, subject to legal retention requirements.
• Right to restriction — you can ask BD Baji to restrict the processing of your data in certain circumstances.
• Right to data portability — you can request your data in a structured, machine-readable format.
• Right to object — you can object to BD Baji processing your data for direct marketing or on the basis of legitimate interests.
• Right to withdraw consent — where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact BD Baji at [email protected]. BD Baji will respond to all data rights requests within 30 days. In complex cases, this period may be extended by a further 60 days, in which case BD Baji will notify you of the extension and the reason for it.

BD Baji's services are strictly for adults aged 18 and over. BD Baji does not knowingly collect personal data from anyone under the age of 18. If BD Baji discovers that a player is under 18, the account will be immediately suspended, all funds will be frozen pending investigation, and the personal data of the minor will be deleted as soon as legally permissible.

BD Baji implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and BD Baji's servers
• Encryption of sensitive data at rest, including financial records and identity documents
• Role-based access controls ensuring that only authorised BD Baji personnel can access player data
• Multi-factor authentication for all BD Baji internal systems
• 24/7 automated security monitoring and intrusion detection
• Regular penetration testing and security audits by independent specialists
• Strict data handling policies and regular privacy training for all BD Baji staff

Despite these measures, no online platform can guarantee absolute security. In the unlikely event of a data breach that poses a risk to your rights, BD Baji will notify affected players and relevant authorities as required by applicable law, without undue delay.

BD Baji's primary operations and data storage are based in the region. In some cases, personal data may be transferred to or processed by service providers located in other countries — for example, cloud hosting providers or game studios operating internationally.

Where personal data is transferred outside of Bangladesh, BD Baji ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable data protection law. These safeguards may include contractual clauses, data processing agreements, or transfers to countries with recognised adequate data protection frameworks.

BD Baji reviews this Privacy Policy regularly and may update it from time to time to reflect changes in our services, technology, or applicable law. When material changes are made, BD Baji will notify registered players via email and will display a prominent notice on the BD Baji website for at least 14 days before the changes take effect.

The date at the top of this page shows when the Privacy Policy was last updated. BD Baji encourages all players to review this policy periodically to stay informed about how their data is being handled. Your continued use of BD Baji after any update constitutes acceptance of the revised policy.

If you have any questions, concerns, or complaints about how BD Baji handles your personal data, please contact the BD Baji support team in the first instance. BD Baji is committed to resolving all privacy concerns promptly and fairly.

If BD Baji is unable to resolve your complaint to your satisfaction, you have the right to escalate the matter to the relevant data protection authority or regulatory body in your jurisdiction.